FAQ's

Q: Do I control my web site? Can I make changes easily?
 
A: Yes! Our Conversion Sites give you the power to manage virtually every aspect of your web site. Our user-friendly content management software allows you to easily add, edit or delete content pages, manage products, add testimonials, track leads, post to your blog and more.
 

Q: Do I need to know web programming or HTML to manage my web site?
 
A: No! Our Conversion Sites allow you to manage your site without having any technical or programming knowledge. Once your web site is built, training is provided to teach you and your staff how to use the software.
 
 
Q: Will my web site be Search Engine Friendly?
 
A: Yes! With the world turning to the Internet for everything from shopping to socializing, being found on the search engines is essential. SMT’s Conversion Sites are all built with the search engines in mind, and are put through rigorous testing by our Internet Marketing team to ensure that search engines can easily find and index your web site’s content.
 
 
Q: Does SMT do custom programming?
 
A: Yes. Our in-house programming department is available to consult on custom projects or programming customizations. SMT’s programmers are experts in their field and can handle projects of any size and complexity.
 
 
Q: What is the turn-around time to build my web site?
 
A: Our project turn-around time depends a lot upon how quickly we receive information from you, however we normally aim to complete our Conversion Sites within 2-4 weeks.

 
Q: Who owns my web site?
 
A: Once your web site is completed and paid in full, it’s yours.  If for any reason you decide to leave SMT, you can request a compiled version of your site and specific instructions for hosting requirements at your new provider. With these server requirements in place your data can easily be transferred to the new provider and your web site will remain intact. Please note that only current SMT clients receive our programming updates and support.
 
 
Q: Is technical and customer support included?
 
A: Yes! SMT provides unlimited support to help you resolve any issue you may experience so you can receive Breakthrough Results from the Internet!
 
 
Q: Who does the technical and customer support? Where are they located?
 
A: All of our solutions, including support, come from our dedicated in-house team in Altamonte Springs, Florida. We pride ourselves on providing superior customer support, responding promptly to any questions or issues you may experience with a friendly and knowledgeable support team member.
 
 
Q: Who hosts and maintains my web site?
 
A: Hosting at SMT’s secured in-house hosting facility is included with every SMT Conversion Site®. Our expert technical staff is on call 24/7, monitoring the hosting servers to ensure maximum up-time. In case of power outage, our reliable hosting servers are backed up by diesel-powered generators.
 
 
Q: How do I get started?
 
A: Call SMT at 407.682.2222 or fill out our online Contact Form to learn how you our Conversion Sites can give you Breakthrough Results from the Internet!